Bill Payment Options

Bi-County Water Supply Corporation offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.

Pay Your Bill by Credit Card

In our efforts to better serve the Bi-County WSC customers, we offer the ability to pay your bill online 24/7.  We accept Master Card, Visa, Discover and American Express.

• Credit Card Payments are accepted Over the Phone, In House, or Online.
• All Credit Card Payments paid online, over the phone or in our office will be charged a processing fee of $2.45 or 3% of your bill, whichever is greater.
• Credit Cards can be set up for Recurring Payments and will also incur the Processing Fee each month when payments are processed.
• Customers can also walk into the office to set up recurring credit card payments.
• Click the Pay Your Bill Now button located above and to the right or bottom of this page to get started!
• Customers cannot pay with a check online or over the phone.

Please Note: All Credit Card Payments paid online, over the phone or in our office will be charged a processing fee of $2.45 or 3% of your bill, whichever is greater in order.

Automatic Bank Draft

• Online customers can choose to setup AutoPay (Automatic Bank Draft) using a bank payment method.
• Click the green button, log into our secure payment portal and follow the prompts for AutoPay.
• You will be asked to enter your bank user name, password, routing number and account number to set this process up.
• Drafts are processed each month via your bank on the bill due date. Note: The draft information must be entered on the account 3 business days prior to the bill due date.
• This is the FEE FREE service provided by BCWSC.
• Customers may also walk into the office and setup bank draft payments.
• Customers cannot pay with a check online or over the phone.

To Pay Your Bill By Phone

• You can call the office at 903-856-5840 or 1-800-499-6689 and press option 1.
• You can also call direct to 1-877-493-5092.
• Customers cannot pay with a check online or over the phone.

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least 10 to 12 business days before the due date specified on your bill.  You payment must be in our office by the due date to avoid fees.

Payment Drop-Off Location

You may pay your bill in person at our office address. We accept cash, check, or money orders, and credit cards.(*see discloser fee below) To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
We also have a after hours night drop that is located between the two gates, we accept check or money order, please, NO CASH, as we are not responsible for money being left in the outside box after hours.

We have several banks that accept payments for us, this is done as a courtesy for our customers.

• Cypress Bank-Pittsburg
• Pilgrim Bank-Pittsburg

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.